Patient Account Representative
Job Description
Description
Join our team as a Patient Account Representative and help ensure high-quality care and service for our clients in a fast-paced healthcare environment. As a Patient Account Representative, you will play a key role in managing patient billing, resolving account inquiries, and supporting the revenue cycle process.
Hours: Choice of Monday-Friday 8am - 5pm OR 4 10-hour shifts within Monday-Friday
Responsibilities for the position include the following:
+ Review and process patient accounts for accuracy and completeness, including billing and payment reconciliation
+ Respond to patient and insurance inquiries regarding account status, balances, charges, and payment options
+ Investigate and resolve discrepancies or denied claims with attention to detail and compliance guidelines
+ Collaborate with clinical and administrative staff to obtain necessary documentation for billing and collections
+ Maintain confidentiality and adhere to HIPAA standards in all activities
+ Document all patient account activity in internal systems accurately
+ Provide a positive, empathetic experience for patients and colleagues
Requirements
+ High school diploma or equivalent required; associate's degree or medical office certification preferred
+ Minimum 1-2 years of experience in healthcare billing, collections, or patient account services
+ Strong communication, problem-solving, and organizational skills
+ Proficient in Microsoft Office and healthcare billing software
+ Ability to work independently and collaboratively in a team environment
+ Knowledge of insurance processes and medical terminology is a plus
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( and Privacy Notice ( .
Join our team as a Patient Account Representative and help ensure high-quality care and service for our clients in a fast-paced healthcare environment. As a Patient Account Representative, you will play a key role in managing patient billing, resolving account inquiries, and supporting the revenue cycle process.
Hours: Choice of Monday-Friday 8am - 5pm OR 4 10-hour shifts within Monday-Friday
Responsibilities for the position include the following:
+ Review and process patient accounts for accuracy and completeness, including billing and payment reconciliation
+ Respond to patient and insurance inquiries regarding account status, balances, charges, and payment options
+ Investigate and resolve discrepancies or denied claims with attention to detail and compliance guidelines
+ Collaborate with clinical and administrative staff to obtain necessary documentation for billing and collections
+ Maintain confidentiality and adhere to HIPAA standards in all activities
+ Document all patient account activity in internal systems accurately
+ Provide a positive, empathetic experience for patients and colleagues
Requirements
+ High school diploma or equivalent required; associate's degree or medical office certification preferred
+ Minimum 1-2 years of experience in healthcare billing, collections, or patient account services
+ Strong communication, problem-solving, and organizational skills
+ Proficient in Microsoft Office and healthcare billing software
+ Ability to work independently and collaboratively in a team environment
+ Knowledge of insurance processes and medical terminology is a plus
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( and Privacy Notice ( .
Original posting:
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