Head of Information Technology (IT)

Join our group of accomplished leaders in the healthcare sector and contribute to shaping the strategic course of our organization.

• Persivia Inc
• Marlborough, MA

The Head of Information Technology (IT) is responsible for architecting, securing, and scaling Persivias technology infrastructure to support our rapidly expanding AI-driven population health, care management, and analytics platform. This role oversees IT operations, cloud infrastructure, cybersecurity, DevOps, data governance, and internal systems, ensuring that all environments are secure, resilient, compliant, and aligned with Persivias clinical, product, and regulatory needs.

The ideal candidate is a strategic, handson technology leader with experience building highavailability healthcare systems, implementing modern security frameworks, enabling AIpowered operations, and partnering closely with engineering, product, and clinical leadership. This position will report to CTO, Persivia.

• Build and maintain a secure, scalable, highavailability infrastructure across cloud and onprem environments.
• Modernize systems to support realtime data ingestion, AI agents, and population health analytics.
• Oversee networking, storage, identity management, VPN, and production environment reliability.
• Ensure all core IT systems meet enterprisegrade SLAs.

• Own Persivias cybersecurity posture, implementing Zero Trust, MFA, encryption, SOC monitoring, and penetration testing.
• Maintain strict compliance with HIPAA, SOC2, CMS, and other regulatory requirements.
• Establish disasterrecovery, business continuity, and incidentresponse policies.
• Oversee audit readiness and vendor risk management.

• Ensure that all data extracted, captured, normalized, and consumed retains its accuracy, fidelity, and sanctity.
• Build automated quality checks, lineage tracking, and data validation frameworks.
• Guarantee that downstream systems, including AI agents operate only on verified, trustworthy data.
• Collaborate with CTO and Engineering to support analytics, AI modeling, and reporting.

• Ensure that all data extracted, captured, normalized, and consumed retains its accuracy, fidelity, and sanctity.
• Build automated quality checks, lineage tracking, and data validation frameworks.
• Guarantee that downstream systems, including AI agents operate only on verified, trustworthy data.
• Collaborate with CTO and Engineering to support analytics, AI modeling, and reporting.

• Lead DevOps strategy, including CI/CD pipelines, automated testing, release governance, and observability.
• Reduce outages through strong monitoring, logging, and proactive alerting.
• Partner with engineering to deploy agentic AI tools improving reliability and operational efficiency.
• Ensure safe, governed use of AI across IT and infrastructure.

• Build and lead a highperformance IT organization with clear roles, KPIs, and accountability.
• Establish IT service desk operations with measurable servicelevel performance.
• Build a culture of speed, safety, innovation, and continuous improvement.

• 10+ years experience in IT leadership, including managing cloud infrastructure and enterprise systems.
• Deep experience with healthcare IT, HIPAA, data security, and regulated environments.
• Strong familiarity with AWS/Azure, Kubernetes, Docker, IAM, and CI/CD.
• Proven track record in scalable infrastructure and cybersecurity.
• Strong leadership and crossfunctional collaboration skills.

• Experience with population health, valuebased care analytics, or clinical systems.
• Knowledge of AI/ML infrastructure, data pipelines, and agentic AI governance.
• Background managing hybrid IT and cloudnative environments.
• Experience supporting distributed global teams.
• Previous experience in a company going through rapid growth.

• Zero major outages or security incidents.
• High availability and reliability of production systems.
• Strong audit outcomes and security posture.
• Faster, safer deployments with minimal release defects.
• AIenabled IT operations that reduce manual workload.
• A respected IT organization known for speed and innovation.

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