Front Desk Agent - Medina, NY

Job Description

Property: Comfort Inn & Suites Medina NY
Status: Full-Time or Part-Time
Pay: Competitive hourly rate based on experience

You set the tone for the guest experience.

As a Front Desk Agent at Comfort Inn & Suites, you are the first and last impression of the hotel. We are looking for someone who is friendly, professional, and genuinely enjoys helping people. If you are personable, dependable, and take pride in doing things the right way, this role is for you.

What You Will Do
Greet guests with a warm and professional attitude
Check guests in and out accurately and efficiently
Answer phones and handle reservations
Respond to guest requests and resolve concerns quickly
Balance cash and credit transactions
Maintain a clean, organized front desk and lobby area
Communicate clearly with housekeeping and maintenance teams

What We Are Looking For
Friendly, outgoing personality
Strong communication skills
Comfortable using computers and hotel systems
Ability to stay calm under pressure
Reliable attendance and punctuality
Weekend and holiday availability

Preferred Experience
Previous hotel or customer service experience
Choice Hotels or similar brand experience a plus

What You Can Expect
Supportive team environment
On-the-job training
Opportunity for growth within the hotel

This role requires standing for long periods and interacting with guests throughout your shift. If you enjoy working with people and want to be part of a team that takes pride in delivering a great guest experience, we would like to meet you.

Apply today and join our team at Comfort Inn & Suites.