Hotel Front Desk Attendant

Job Description

Holiday Inn Express Plattsburgh is looking for a friendly and helpful Front Desk Attendant to join our team!

Job Responsibilities:

• Provide the highest quality of service to the customer at all times.
• Promptly and effectively deal with guest complaints and requests.
• Check guests in and out efficiently and in a friendly manner.
• Take reservation requests
• Block rooms and handle special requests.
• Monitor room availability.
• Open and close shifts; make cash drops.
• Ensure all credit cards, cash, and change funds are balanced throughout each shift.

• Flexible Schedule
• Customer service attitude.
• Excellent communication and organizational skills.
• High school diploma or equivalent verbal, written, and administrative skills.

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