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Senior Claims Adjuster - Property & Casualty (Remote)

Job Description

Our client is a leading national insurance provider renowned for its commitment to exceptional customer service and fair claim resolution. We are looking for a highly experienced Senior Claims Adjuster specializing in Property & Casualty lines to join our fully remote team. In this crucial role, you will manage complex claims from initial investigation through settlement, ensuring policyholder satisfaction while adhering to company guidelines and regulatory standards. The ideal candidate possesses strong investigative, negotiation, and analytical skills, along with a deep understanding of insurance policies and procedures.

Key Responsibilities:
  • Investigate, evaluate, and negotiate assigned property and casualty insurance claims in a timely and equitable manner.
  • Interpret insurance policies to determine coverage and liability.
  • Conduct thorough investigations, which may include reviewing documentation, interviewing claimants and witnesses, and coordinating with experts.
  • Assess damages, determine claim values, and authorize payments within established authority limits.
  • Communicate effectively with policyholders, claimants, attorneys, and other parties involved in the claims process.
  • Maintain accurate and detailed claim files, documenting all activities and decisions.
  • Ensure compliance with all state insurance regulations and company policies.
  • Identify potential fraud and escalate suspicious claims as appropriate.
  • Contribute to the development and implementation of claims best practices.
  • Mentor and provide guidance to junior claims adjusters.
  • Stay updated on relevant laws, regulations, and industry trends affecting property and casualty claims.
Qualifications:
  • Bachelor's degree in Business Administration, Finance, or a related field.
  • A minimum of 5 years of experience as a Claims Adjuster in Property & Casualty insurance.
  • Possession of relevant state adjuster licenses is required.
  • In-depth knowledge of insurance policies, claims handling procedures, and legal principles related to liability and damages.
  • Proven negotiation and conflict resolution skills.
  • Excellent analytical, critical thinking, and decision-making abilities.
  • Strong written and verbal communication skills.
  • Proficiency in claims management software and standard office applications.
  • Ability to work independently, manage a caseload effectively, and meet performance metrics in a remote environment.
  • Commitment to providing excellent customer service.
This is an exceptional opportunity to join a reputable insurance company and advance your claims career with the flexibility of a remote role. We offer a competitive salary, comprehensive benefits, and opportunities for professional growth.
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