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Director of Community Services

Job Description

Our client, a prominent non-profit organization dedicated to social impact, is seeking a compassionate and strategic Director of Community Services to lead their initiatives in Phoenix, Arizona, US . This vital role is responsible for the oversight and expansion of programs that serve diverse community needs, fostering well-being and empowerment. The ideal candidate will have extensive experience in program management, community outreach, and non-profit leadership. You will manage a team of dedicated professionals, develop strategic partnerships, secure funding, and ensure the effective delivery of services that make a tangible difference in the lives of individuals and families. This is a hybrid role, allowing for flexibility while maintaining essential on-site presence in Phoenix, Arizona, US .

Responsibilities:
  • Lead and manage all aspects of community services programs, ensuring alignment with the organization's mission and strategic goals.
  • Develop and implement innovative programs and services to address identified community needs.
  • Oversee program budgets, financial management, and resource allocation to maximize impact.
  • Recruit, train, mentor, and supervise a team of program managers, coordinators, and support staff.
  • Develop and nurture strategic partnerships with government agencies, other non-profits, businesses, and community stakeholders.
  • Lead fundraising efforts, including grant writing, donor cultivation, and event planning.
  • Ensure compliance with all relevant regulations, reporting requirements, and funding guidelines.
  • Monitor and evaluate program effectiveness, utilizing data to drive continuous improvement and demonstrate impact.
  • Represent the organization in community forums, public speaking engagements, and advocacy efforts.
  • Foster a positive and collaborative work environment that promotes inclusivity and client-centered service delivery.
Qualifications:
  • Master's degree in Social Work, Public Administration, Non-profit Management, or a related field; a PhD is a plus.
  • A minimum of 7 years of progressive leadership experience in the non-profit sector, with a strong focus on community services or program management.
  • Proven track record of successfully managing complex programs and teams in a social service setting.
  • Deep understanding of community needs assessment, program development, and evaluation methodologies.
  • Exceptional leadership, communication, interpersonal, and fundraising skills.
  • Demonstrated ability to build and maintain strong relationships with diverse stakeholders.
  • Experience with grant writing, budget management, and financial oversight.
  • Proficiency in data analysis and reporting for program impact.
  • Knowledge of local resources and social service landscape in the Phoenix, Arizona, US area is highly desirable.
  • This position requires a hybrid work arrangement, with a combination of remote work and regular on-site engagement at our Phoenix, Arizona, US location.
Join a dedicated team committed to making a profound difference in the community and advancing social justice.
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