Senior Software Engineer - DevOps

About this position

About Concord Technologies

Our fax-delivery suite of products allows our clients to exchange millions of patient information, insurance and other documents safely, swiftly and securely every business day. Concords use of Artificial Intelligence, analytics, and other cuttingedge technology also analyzes the data being transferred within a fax, then delivers it into the right inboxes and workflows, fundamentally changing how data moves.

More than 2,300 healthcare organizations, financial providers, and companies in other equally documentintensive industries trust Concord to deliver their confidential and sensitive information. We care about our customers, and with a retention rate of more than 98%, its clear they love the service and value we provide.

We have been in business since 1996 and growing faster than ever. Our products are getting smarter, our customers are getting bigger, and our user community is exploding. To continue meeting market demand and anticipating our customers needs, we are expanding our offerings. That means assembling a worldclass team to take us through this next phase of growth. We hope youd like to join us!

Concord Technologies is growing! Currently seeking a fulltime Senior Software Engineer DevOps , with experience engineering solutions with Azure DevOps (ADO) in Azure Cloud, as part of an international team, from which you will work in our Chennai office.

As a Senior Software Engineer DevOps , you are responsible for maximizing the reliability of the development and test environments, providing support to multiple Agile Development teams on a weekly release cadence through the creation, maintenance, and execution of ADO pipelines, with security and compliance standards considered in your work. You will contribute as a key member of the Cloud Operations team and the larger Research & Development organization, providing input regarding technical dependencies, artifact management, and security/quality gate compliance, in an overall effort to quickly respond to Concord customers needs, by providing confidence in the reliability of the products we create, and achieving Concords business goals as part of daytoday operations.

Successful candidates will demonstrate a passion for Cloud Infrastructure and the DevSecOps practice, along with an understanding of business impact and urgency, as a method of prioritizing workitems, in an enterprise environment.

Additional responsibilities include but are not limited to:

• Ability to offer insight and suggestions to improve existing processes or products, to proactively reduce risk of downtime and increase system stability.
• Maintain an automation first (everythingascode) mindset while building and maintaining CI/CD pipelines, within a weekly production release cadence.
• Work from a preprioritized workitem backlog, executing assigned workitems in an organized, efficient, and expedited fashion, without detour.
• Rapid Delivery of SRE Approved PaaS/IaaS Solutions to Enhance Developer Experience.
• Provide handson break/fix support and diagnostics of all landingzone environments within DevOps Engineering teams security scope, including the provisioning of new resources, participating in afterhours or early morning releases/meetings, writing automation scripts and telemetry queries, as well as executing quality and security testing and taking lead in remediation effort ownership with Developers.
• Ensures all DevOps requirements are met and documented prior to and during the execution of any release.
• Document and maintain instructions for performing deployments to an environment.
• Interact with Research & Development, Product Management and Site Reliability Engineering teams regarding code defects, needed enhancements, and other potential crossteam initiatives/goals.
• Act as a resource to the development teams to aid with build and deployment activities.

• Bachelors Degree or Higher in Computer Science, Computer Engineering, or Information Services.
• 5+ years of DevOps Engineering experience, at least 3 years with Azure Cloud.
• Experience with Azure Monitor and KQL, required.
• Experience using Azure DevOps Boards with Agile WorkItem Process, required.
• Handson experience managing PaaS and IaaS, required, preferably with Azure Cloud.
• Experience with containerization required, Azure Kubernetes Service (AKS) preferred.
• Strong scripting skills required (PowerShell; BASH; YAML).
• Implementation, maintenance, and troubleshooting of complex environments.

Concord Technologies is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.