Program Manager

SUMMARY: The Program Manager provides regional direction and leadership to the College Success Foundation's (CSF) student support services in middle school, early high school and later high school programs. The position supervises a team of school-based staff who provide services and activities that contribute to students' enrollment in college following high school graduation. The role oversees day-to-day program operations, service delivery as well as partnerships with school and community partners.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Manage the day to day personnel and program management to include but not limited program initiatives, training, staffing/recruiting, time and attendance, performance management process, and event planning. Recommends salary adjustments, transfers, promotions and corrective action measurements, as necessary or required.


• In conjunction with Director of Programs, manage and administer adopted site budget in a cost effective manner. May be required to participate in the preparation of the annual budget.


• Reviews ongoing performance results to targets. Takes corrective measures with authorization and escalate as needed.


• Keeps Director(s) promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action which may be taken.


• Manage collaborative efforts with teachers, principals, colleague access providers and community based organizations to promote college opportunities for students. May be required to facilitate programming at new sites to meet the demands of the organization.


• Collaborate and work closely with, but not limited to office staff, program staff, national office, Director of Programs, CSF National Program Directors, Executive Directors on initiatives or matters that will have a direct impact to the regional site or the Foundation.


• Manage, sustain and deliver on program development initiatives, scholarship programing partnerships, and partner-sponsored events.


• Ensures fidelity of student and program data by overseeing data collection practices that are accurate, timely and in accordance with CSF policy.


• Performs other duties as assigned.