Shift Coach

Richie’s Chicken & Soul

Lead the Shift. Shape the Vibe. Coach the Team.

At Richie’s Chicken & Soul, our Shift Coaches don’t just run shifts — they set the tone for the entire restaurant.

They protect the vibe, support the team, and ensure every guest experiences the soulful hospitality that makes Richie’s special.

If you enjoy leading people, solving problems in real time, and building a team that works together like family, this could be the role for you.

At Richie’s Chicken & Soul, a Shift Coach doesn’t just manage shifts — they shape the experience for both guests and team members.

You help create the environment where:

• Team members feel supported and confident

• Guests feel welcomed and valued

• Food quality and hospitality stay consistent

• The team works together with energy and pride

You set the tone and help bring our culture to life every shift.

• Loves helping people and creating great guest experiences

• Natural leader who enjoys coaching and supporting others

• Self-motivated, dependable, and hardworking

• Thrives in a fast-paced environment

• Positive attitude and strong communication skills

• Team player who enjoys music and having fun while working

• Restaurant or leadership experience preferred

Bring a great attitude and a love of people and we will teach you the rest.

A typical shift includes:

• Leading the team and setting the tone for a successful shift

• Providing guests with Richie’s Chicken & Soul Hospitality

• Coaching team members and supporting their development

• Maintaining food quality, speed, and presentation standards

• Ensuring a clean, organized, and welcoming restaurant environment

• Handling cash management including refunds, voids, and exchanges

• Supporting catering orders and guest service issues

• Assisting with training new team members

• Troubleshooting POS, online orders, and delivery platforms when needed

• Helping the team stay motivated, focused, and having fun during busy shifts

Successful Shift Coaches demonstrate:

• Self-awareness and emotional intelligence

• Calm leadership under pressure

• Conflict resolution and team support

• Positive energy and vibe management

• Accountability and strong communication

Full-time & Part-time opportunities available.

Competitive Compensation: $19.50+

Benefits include:

• Free meal on every shift

• 401k with Company Match

• Health Care

• Paid Time Off (PTO)

• Maternity Leave

• Holiday Bonus

• Closed on Major Holidays

If you love great food, great people, and want to grow with a fast-growing brand, we would love to meet you.

Join the Richie’s Chicken & Soul Family