Lead Engineer, Forensics & Reliability

The Lead Engineer, Forensics & Reliability will provide forensic investigation, failure analysis, and testing for forensic analysis and product reliability. When a design, product, structure, or component does not operate or function as planned, the Lead Engineer, Forensics & Reliability will determine and assess the cause of the failure and appropriate corrective measures. The role works closely with key stakeholders in Legal, Global Sourcing, Imports and Trade Compliance, Product Development, Quality Assurance, and Merchandising to execute specific product investigations.

Duties and Responsibilities

• Investigates the origin and cause of alleged failures including potential design or manufacturing defects. Exhibits a sense of urgency in the analysis being performed. Identify prioritize investigations in coordination with Legal, Product Safety and Compliance, and QA department.
• Help prepare other witnesses in the QA department for depositions. Work closely with our Legal and outside counsel during deposition preparation.
• Provide relevant witness testimony as needed in depositions and trials relating to alleged product failure investigations, product liability claims or product development and design
• Partner with several teams (Legal, Product Safety & Compliance, Call Center, Engineering, Product Development etc.) and maintain working relationships.
• Consult on methods, explain results, and write views on technical data. Participate in product liability claims investigations and intellectual property research
• Supports direct efforts of improvement of product quality, safety and compliance to regulations and industry standards
• Analyzes design, product, structure, or component, and evaluates the quality of construction, reviews design or determines the cause of alleged failures
• Work collaboratively with both internal corporate partners and with extensive vendor base to constantly improve quality and reliability objectives
• Maintain and communicate plans with vendors regarding root cause investigation and implementation of sustainable improvements to support accurate resolution.
• Consult on methods, explain results, and write views on technical data. Present findings and opinions clearly and concisely, allowing complex technical issues to be understood by non-technical audience.
• Handling of samples, including chain of custody and photographic documentation, long term storage, and protection of proprietary information.
• Additional responsibilities as assigned by management
• Regular attendance is required

Scope

• Staff supervision and development: No
• Decision making:
  • Represents the company in handling complaints, disputes or resolving grievances
• Travel: Up to 10%
• Flex Designation: Local

The anticipated salary range for this position is $126,700 – $190,100 depending on location, knowledge, skills, education and experience. This position is also eligible for an annual discretionary bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company’s 401k plan. Associates will accrue paid time off up to 236 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 80 hours per year unless otherwise required by law.