Technical Program Manager

Key Roles and Responsibilities:

• Own and drive end-to-end program delivery for software deployments, managing client needs, timelines, and business objectives
• Define and manage the product roadmap, prioritizing features, enhancements, and deployments based on customer priorities and strategic goals
• Partner with stakeholders to define product requirements, success metrics, and release scope
• Translate business needs into clear product requirements, user stories, and technical specifications for development teams
• Manage and support the development team on product enhancements, ensuring prioritization, clarity, and delivery velocity
• Drive release planning and deployment, including rollout strategy, adoption, and post-launch iteration
• Lead risk management, issue resolution, and decision-making to keep programs on track
• Ensure delivery of high-quality solutions through testing oversight, validation, and performance monitoring
• Establish and track KPIs and product performance metrics to inform decision-making and continuous improvement
• Build and maintain effective processes to scale program delivery

Required Experience

• 4 - 7 years of experience in technical program management, product management, or technical consulting
• Proven track record of leading software delivery programs and product rollouts
• Experience defining and managing product roadmaps, backlogs, and release cycles
• Strong ability to prioritize features and balance business, customer, and technical needs
• Demonstrated ability to translate business requirements into product and technical deliverables
• Experience engaging with clients, stakeholders, and cross-functional teams in a delivery or product capacity

Core Competencies

• Strong ownership mindset with the ability to drive outcomes end-to-end
• Excellent stakeholder management and influencing skills
• Strong strategic thinking combined with execution focus
• Ability to balance multiple programs, priorities, and deadlines
• Data-driven decision-making and analytical problem-solving