Editor/Writer
Salary & Market Data
Matched to BLS occupational data · Massachusetts
Job Description
Job Tittle: Editor/Writer(Hybrid)
Location: Lexington, MA
The Human Resources department seeks a detail-oriented and highly organized Communications Coordinator to work alongside the Communications and Change Management team to support communications and knowledge management activities. Primary responsibilities include the development and deployment of high-quality communications supporting a variety of HR department initiatives.The ideal candidate will possess strong written communications skills and experience translating complex HR processes into clear user-friendly documentation.
Responsibilities include but not limited to:
•Draft, edit, schedule, post and maintain content on HR related communications channels – including internal/external webpages, SharePoint sites/newsletters and print materials
•Review and edit communications to ensure quality and alignment with department’s mission and goals
•Create and maintain knowledge base articles within the ServiceNow platform to improve employee self-service and enhance the overall employee experience
•Partner with HR subject matter experts to gather information and document HR procedures and workflows
•Regularly review and update existing content to improve usability, readability, and searchability within the platform
•Track content lifecycle activities including periodic reviews, approvals and archival process
•Ensure all documentation is accurate, consistent and aligned with organizational standards and branding
•Support ad hoc HR communications projects as needed
•Collaborate cross-functionally with HR, IT, communications and other stakeholders to ensure successful project execution
Required Skills:
•Bachelor’s degree in English, Communications or related field
•3+ years of related experience in communications, technical writing or knowledge management
•Demonstrated excellent written, visual and oral communication skills
•Must be able to convey information effectively and in an inclusive, accessible and clear way
•Experience with gathering and synthesizing information to develop process maps, workflows and related documentation
•Must be highly organized, able to multitask and handle several projects simultaneously
•Excellent time management and organizational skills and ability to meet deadlines
•Attention to detail and accuracy is required
•Proficiency using Microsoft Office products (e.g. Word, Excel, PowerPoint), Adobe Creative Suite (e.g. Photoshop, InDesign, Illustrator) and social media (e.g. LinkedIn, Glassdoor)
•Experience using Knowledge Base component of ServiceNow
•Must be able to work both independently and as part of a team
Preferred Skills:
•SharePoint
US Citizenship is required due to nature of the work.
Location: Lexington, MA
The Human Resources department seeks a detail-oriented and highly organized Communications Coordinator to work alongside the Communications and Change Management team to support communications and knowledge management activities. Primary responsibilities include the development and deployment of high-quality communications supporting a variety of HR department initiatives.The ideal candidate will possess strong written communications skills and experience translating complex HR processes into clear user-friendly documentation.
Responsibilities include but not limited to:
•Draft, edit, schedule, post and maintain content on HR related communications channels – including internal/external webpages, SharePoint sites/newsletters and print materials
•Review and edit communications to ensure quality and alignment with department’s mission and goals
•Create and maintain knowledge base articles within the ServiceNow platform to improve employee self-service and enhance the overall employee experience
•Partner with HR subject matter experts to gather information and document HR procedures and workflows
•Regularly review and update existing content to improve usability, readability, and searchability within the platform
•Track content lifecycle activities including periodic reviews, approvals and archival process
•Ensure all documentation is accurate, consistent and aligned with organizational standards and branding
•Support ad hoc HR communications projects as needed
•Collaborate cross-functionally with HR, IT, communications and other stakeholders to ensure successful project execution
Required Skills:
•Bachelor’s degree in English, Communications or related field
•3+ years of related experience in communications, technical writing or knowledge management
•Demonstrated excellent written, visual and oral communication skills
•Must be able to convey information effectively and in an inclusive, accessible and clear way
•Experience with gathering and synthesizing information to develop process maps, workflows and related documentation
•Must be highly organized, able to multitask and handle several projects simultaneously
•Excellent time management and organizational skills and ability to meet deadlines
•Attention to detail and accuracy is required
•Proficiency using Microsoft Office products (e.g. Word, Excel, PowerPoint), Adobe Creative Suite (e.g. Photoshop, InDesign, Illustrator) and social media (e.g. LinkedIn, Glassdoor)
•Experience using Knowledge Base component of ServiceNow
•Must be able to work both independently and as part of a team
Preferred Skills:
•SharePoint
US Citizenship is required due to nature of the work.
Important Notice
This listing was syndicated from Adzuna. We strive to keep information accurate, but do not assume responsibility for the content of this posting.
- Use the Apply button above to contact the employer directly
- Verify the employer and position details before applying
- Review our Terms of Service for listing policies