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Field Service Technician (Remote)
Job Description
Our client, a leading provider of industrial automation solutions, is looking for a skilled and motivated Field Service Technician to join their fully remote team. This position is responsible for providing expert on-site technical support, troubleshooting, and maintenance for complex machinery and equipment at client locations across various regions. While the role is remote-first in terms of team collaboration and management, it requires extensive travel to customer sites as needed. The ideal candidate will have a strong background in mechanical, electrical, or electronic systems, with proven experience in diagnosing and repairing sophisticated industrial equipment. Responsibilities include performing scheduled maintenance, responding to emergency service calls, conducting equipment installations and upgrades, and providing technical training to clients. You will be expected to maintain accurate service records, manage spare parts inventory, and communicate effectively with the engineering and support teams to resolve complex issues. A strong understanding of diagnostic tools, schematics, and technical manuals is essential. The ability to work independently, manage your time effectively, and provide excellent customer service is paramount. This role requires a proactive problem-solver with a commitment to safety and quality. Certification in relevant technical fields and a good driving record are required. Our client offers a competitive salary, comprehensive benefits, and opportunities for professional development and advancement within a globally recognized organization. If you are an experienced technician with a passion for problem-solving and customer satisfaction, and you are comfortable with frequent travel and remote work collaboration, we encourage you to apply for this challenging and rewarding opportunity.
Original posting:
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