Ecosystem Growth Specialist (Streaming API) (Remote)

Covalent powers access to the richest multichain data infrastructure in Web3. Were trusted by thousands of developers, enterprises, and institutions to bring structure and meaning to blockchain data across 100+ chains with GoldRush - our suite of developer products. Our latest GoldRush product is the Streaming API that delivers low-latency, real-time blockchain events over WebSocket for trading bots, onchain games, copytrading platforms, and AI agents. It empowers developers to build products and interfaces that can scale with faster, subsecond blockchains. Were building the infrastructure to make that possible.

The Ecosystem Growth Specialist drives sales and customer success, leveraging outbound efforts and referrals and maintaining our CRM to negotiate deals and meet sales targets. They onboard customers, monitor health scores and use feedback for growth forecasting. They also manage technical integrations and comarketing, drafting partnership content and coordinating strategies to enhance customer satisfaction and achieve milestones efficiently, ensuring Covalents growth and reducing churn.

• Enhance customer experience through onboarding, training, daily support, and feedbackdriven product development, ensuring contract milestones are met.
• Utilize QBRs, satisfaction surveys, and an understanding of customer needs to forecast renewals and identify expansion opportunities.
• Manage technical integration processes and optimize workflows using project management tools to enhance speed and customer value, aligning internal teams.
• Facilitate communication and coordination with external stakeholders to ensure timely project launches.
• Identify and recruit projects and power users that would benefit from realtime streaming data, helping convert them into active users.
• Design and execute gotomarket strategies for key verticals and (e.g. DEX bots, gaming engines, trading platforms).
• Engage in cryptonative spaces (Telegram, Farcaster, Crypto Twitter, Discord) to share updates, gather feedback and attract prospects. Develop and coordinate salesdriven partnership announcements, customerfocused content (case studies, blog posts, research reports), and joint gotomarket activities (webinars, hackathons) to bolster customer engagement and partnerships.
• Generate leads through outbound efforts, conduct qualification calls to build rapport, and secure strategic agreements to meet revenue targets.
• Maintain the CRM with uptodate information and health scores.
• Initiate drip marketing campaigns to support sales and retention.
• Stay current on industry trends and share learnings within Covalent.
• Other duties as required.

• 2+ years of experience in a similar role.
• Actively involved in the Web3 space.
• Bachelor's degree or equivalent in a related field.
• Strong interpersonal skills, with an ability to effectively communicate complex technical concepts to various audiences.
• Committed to staying at the forefront of industry developments.
• Strong strategic thinking and the ability to translate business objectives into effective technology strategies.

Applicants are welcome to apply from any location. The compensation structure is base + commissions commensurate with experience.

Covalent is an equalopportunity employer. We value diversity and are committed to creating an inclusive environment for everyone. We welcome and consider all applicants, regardless of race, color, religion, gender, age, or any other protected status.