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Warehouse Operations Coordinator - Remote Support
Job Description
Our client, a rapidly growing logistics and supply chain company, is seeking a diligent and proactive Warehouse Operations Coordinator to provide remote support for their distribution centers. In this fully remote role, you will play a crucial part in ensuring the smooth and efficient flow of goods, managing inventory accuracy, and optimizing warehouse processes from a virtual standpoint. You will collaborate closely with on-site warehouse teams, carriers, and internal stakeholders to resolve issues, track shipments, and improve operational performance. The ideal candidate is highly organized, possesses excellent problem-solving skills, and is adept at using technology to manage complex logistics operations remotely. This position offers a significant opportunity to impact supply chain efficiency and gain valuable experience in a dynamic industry.
Key Responsibilities:
Key Responsibilities:
- Provide remote support for day-to-day warehouse operations, including order processing, picking, packing, and shipping.
- Monitor inventory levels and accuracy, identifying and resolving discrepancies.
- Track shipments and proactively address any delays or issues in transit.
- Communicate effectively with on-site warehouse staff, management, and external partners.
- Analyze warehouse performance data and identify opportunities for process improvements.
- Assist in the implementation of new warehouse technologies and best practices.
- Generate and interpret reports on key performance indicators (KPIs) such as throughput, on-time delivery, and inventory accuracy.
- Coordinate with carriers and transportation providers to ensure timely and cost-effective movement of goods.
- Respond to inquiries from customer service and sales teams regarding order status and inventory availability.
- Ensure compliance with safety regulations and operational procedures within the warehouses.
- Troubleshoot and resolve operational bottlenecks and challenges.
- Support continuous improvement initiatives to enhance overall supply chain efficiency.
- Proven experience in logistics, supply chain management, or warehouse operations.
- Strong understanding of warehouse management systems (WMS) and inventory control principles.
- Excellent organizational, problem-solving, and analytical skills.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and experience with logistics software.
- Effective communication and interpersonal skills, with the ability to collaborate with teams remotely.
- Ability to work independently, prioritize tasks, and manage time effectively in a remote setting.
- Detail-oriented with a commitment to accuracy.
- Experience with performance metrics and reporting.
- Familiarity with Lean or Six Sigma principles is a plus.
- Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field is preferred.
Original posting:
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