Remote HVAC Installation & Maintenance Technician Supervisor

Our client is seeking a highly skilled and experienced Remote HVAC Installation & Maintenance Technician Supervisor to lead their remote field operations team. This unique, fully remote role is responsible for overseeing and coordinating the work of HVAC technicians across various locations, ensuring the highest standards of installation, maintenance, and repair services are met. The ideal candidate will have extensive hands-on experience as an HVAC technician, coupled with proven leadership and supervisory skills, and the ability to manage a distributed workforce effectively. You will be the primary point of contact for the field team, providing technical guidance, troubleshooting support, and performance management. Responsibilities include scheduling and dispatching technicians, managing work orders, ensuring adherence to safety protocols and company standards, and maintaining accurate service records. You will also be responsible for inventory management of parts and equipment, identifying training needs, and fostering a collaborative and efficient team environment despite the remote setup.

Key requirements include strong diagnostic and problem-solving abilities for complex HVAC systems, a thorough understanding of installation codes and best practices, and proficiency with various HVAC tools and testing equipment. Experience with digital dispatching systems and remote management tools is essential. The ability to communicate effectively with technicians, clients, and internal support staff via phone, video conferencing, and digital platforms is critical. You will need to demonstrate exceptional organizational skills, the ability to prioritize tasks, and a commitment to delivering outstanding customer service. This role offers the flexibility of working from home while making a tangible impact on the operational efficiency and customer satisfaction of our client's installation and maintenance services. If you are a motivated leader with a strong technical background in HVAC and a passion for managing remote teams, this is an excellent opportunity to contribute to our client's continued success.